Running DPACK Collector in Extended Mode (Windows)
The DPACK collector is configured to run for a maximum of 24 hours under standard mode. For users that need to run the DPACK collector for a longer duration, the collector will need to be run in "Extended Mode" to allow for a longer time duration to be selected during the configuration of DPACK. This tutorial describes how to run the DPACK collector in extended mode to select a time duration of up to 7 days.
Download and extract DPACK to a folder on your workstation. (DPACK can also be executed from a laptop or server)
Note: The DPACK Collector Software can be downloaded by DPACK accounts that show Basic End User as their account role.
Step 2: Open DPACK software
From within the extracted files of the DellPack.ZIP file, double-click DellPack.exe to begin running the DPACK software.
You will be prompted to read and accept the EULA for DPACK. Please accept the EULA and also verify that the customer information is correct for the collector software.
Following the EULA, you will be prompted to verify the information of the user running the DPACK software. Select "Yes, this is me." to proceed.
To enable extended mode in DPACK, select the option for "Establish a secure (HTTPS) connection to the DPACK Web Service."
Click Add Remote Server button to add all servers to the DPACK software prior to starting the collector run. Once DPACK has started, additional servers cannot be added unless DPACK is restarted.
During DPACK collector configuration, you will see a drop down menu for “Monitor for duration:”. This drop down menu should show an extended list of time duration options for DPACK, 4 hours to 7 days. Choose the most appropriate time from the list so that the DPACK collector will collect performance data to best suit your needs.
Once all of your servers have been added to DPACK and you have selected your time duration, you can click “Start Capture” and let the collector run begin.
Note: As a reminder, make sure the account that you are logged in with does not disconnect for the duration of the collector run as it will cause DPACK to terminate before the IOKIT file has been generated.