How to Connect DPACK to VMWare/vCenter Servers



The DPACK collector software allows any DPACK account to capture, collect, and analyze performance information from numerous server operating systems.  The following tutorial shows how to connect the DPACK software with a VMWare infrastructure using vCenter.


Step 1:  Download DPACK Collector Software

To begin using your DPACK account, you should first download the DPACK collector software by following these steps.

  1. Login to your DPACK portal account.  (
  2. Click the Download Collector button.
  3. Select the Windows based collector software to download as it is the only version that has integrated VMWare/vCenter communication protocols.  
  4. Once the file download has completed, extract the DPACK software, user guide, and README file to a directory on the computer you wish to run it.


Step 2:  Run DPACK Collector Software

  1. Open DellPack directory and double-click DellPack.exe.
  2. Click the "Yes, I agree" button to accept the EULA.
  3. Confirm your name/company is listed on the DPACK User Identity screen and click the “Yes, this is me.” button.
  4. Click the "Ok" button to accept the default of connecting to the DPACK web services to auto-send your results (highly recommended).
  5. DPACK will automatically load the server/computer that it is running on.  If you do not want this included in your collector run, click Cancel.
  6. To add the vCenter server to DPACK, click the "Add Remote Server" button
    • Select "Connect to VMWare vCenter Server
    • Enter the IP address of the vCenter server (this can be tested by entering the same IP address in a web browser and verifying that it opens the VMWare vSphere portal page)
    • Click OK for the default warning screen regarding Guest VMs and directly attached storagevCenter_Storage_Warning.png
    • When prompted for authentication credentials, enter an admin or root level account on the vCenter server.
    • Authentication_screen.png

**Note:  The user credentials used to log DPACK into vCenter must have at a minimum of read-only permissions to vCenter and is granted access to use the vSPhere Webservices API.  In addition, the source machine where DPACK is running must be able to access the vCenter/vSphere client application.

    • DPACK will begin scanning vCenter for all of the ESXi hosts and data stores attached to it.  If a vCenter cluster selection screen pops up, click OK to continue with DPACK.vCenter_Initial_scan_cluster_selection.png
    • When DPACK has completed its initial discovery, there should be a list of VMWare hosts and attached data stores
  1. Any additional servers that should be added to DPACK before the collector run is initiated, should be added at this point.  Once all servers have been added, click "Start Capture" button

The DPACK collector is now running and gathering performance data from your servers.  



NOTE:  While DPACK is running, you cannot logoff nor reboot the computer that it is running on.  This will terminate DPACK before it has completed its collection schedule and could result in errors in the data.  We recommend that the computer running DPACK be locked during the collector run. 


Step 3:  View DPACK Project

The DPACK portal will automatically create a project for collector runs that are streamed back to the DPACK servers.  To access the DPACK project created for your collector run(s), follow these steps.

  1. Login to your DPACK portal account.  (
  2. Scroll down the dashboard to "Latest Projects" 
  3. You should see a new project ending with the date and time of when DPACK was started.
  4. Click "View Project" to review the DPACK report.


NOTE:  If you did not stream the DPACK collector data back to the DPACK servers, you will have to create your DPACK project.  To create your project, the following steps should be completed.  

  1. Login to your DPACK portal account.  (
  2. Click "Upload IOKIT"
  3. For first step of the upload process, click Browse and locate the SIOKIT file the DPACK software created.  Click Open.  (The normal location for SIOKIT files is within the DellPack folder).
  4. Provide a name for your DPACK project under "New Project Name".
  5. Click Upload SIOKIT.
  6. When prompted to be redirected to the project page, click "Yes".  You will be instantly taken to your DPACK project to begin reviewing your performance data.


UPDATED:  17/7/2016


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